SERVICES

CCS offers a comprehensive set of outbound calling services. We will also work with you to design programs that contain different or multiple program objectives. Some of the standard services offered by CCS are:

TeleSales

Outsource your inside sales department to CCS. Our professional turn-key approach will help you efficiently capture additional revenue, and our professional approach will ensure that we are truly an extension of your marketing staff.

Lead Generation

Maximize the value of your sales representatives’ time by providing them with qualified sales leads. CCS will qualify potential clients by identifying the proper decision maker, asking qualifying questions, obtaining the information you want to know, learning the time frame of the opportunity, and sending out email, fax, or directs to your website. Please note that our process includes sending out applications, contracts, and service agreements on your behalf and, if necessary, placing multiple follow up calls to qualify the leads.

Appointment Setting

Take your qualified leads to the next step by having CCS set sales appointments, either via telephone or face-to-face, for your sales force to sell, demonstrate, or discuss your products/services. CCS qualifies each candidate to insure that they meet your requirements. We will coordinate with weekly calendars to meet your appointment setting needs.

Market Research

A customized market research survey will provide you with unique information from your market – information that is otherwise not available through data mining. Based on your goals and objectives, CCS will assist in the design of your questions and contact prospects to execute your survey. In addition, we provide a report that contains detailed tabulation of your results. This front line approach can give you the unique information that gives you the leading edge on your market.

Seminar Attendance

Ensure seminar success with CCS. We will invite your clients and prospects to your seminar and follow up with confirmation calls two days prior to the seminar. Based on 25 years of experience, we have perfected the process and know how to motivate attendance.

Internet Lead Validation

Capture the value of your Internet leads with immediate, personal follow-up. When customer’s fill-out Internet forms they expect instantaneous response. Many choose to do business with a company based on their response time. Differentiate your site by offering immediate follow-up. We will respond, validate and live transfer qualified leads directly to your sales reps.

Data Update/Append

Email Addresses

Don’t waste time with outdated information. CCS will update your customer or prospect contact information which includes gathering email addresses of appropriate decision makers.

Direct Marketing Campaign

Make a hit with your message through a combination campaign that includes a custom designed, high quality direct mail postcard and coordinated follow up outbound telemarketing program to generate leads or sales. CCS will design your campaign around multiple program objectives to increase overall program response rate.

Live Transfer

We offer the option to perform a live transfer when a client is interested in speaking with a representative from your company at the time of the call, which means less callback follow-up from your agents.

Inbound Calls

We can take inbound calls for your company and direct them to your dedicated callers to generate a lead for you.We can display your company name and number, or a number that directs to us so that prospects calling back the number can be converted into leads. This can be in the form of live answer service or a voice mailbox that we maintain.

Voice Mailbox

We can set up and maintain a voice mailbox that is checked regularly to maximize the efficiency of your outbound call campaign.

1-888-825-8188 • info@ccsolutionsltd.com

REQUEST A QUOTE